This video shows one of the ways to fix black screen error in Windows 10 during startup. Windows 10 Receiving Blank/Black Screen During Installation. Click File > Run new task, type: cmd then hit Enter. If you can log into your laptop you might want to carry out a few things before attempting to reset your laptop. The following steps relate to “DISM”, which checks the health of your Window’s Image and then a “Repair” of that image. I have done everything I have read to attempt to fix it. Am trying to reset my window10 in my laptop, the full process runs find until installation when it suddenly flashes few time and went into black screen of death, while the laptop still running at background. Follow our simple guide to easily create an easy to remember yet secure Password. ? There are also cases where a mouse cursor is present, while some cases have no cursor at all. Thank you Andre! Windows + Enter brings windows narrator. I installed windows 10 64 bits. The dates and the times for these files are listed in Coordinated Universal Time (UTC). I also had one instance where I lost ALL USB services and had to access the system remotely to get it running again. Thanks Andre, Remove external hard drives, game controllers, phone chargers—pretty much everything but the keyboard and mouse. Remove power from your computer. And I’m firmly convinced that MS programmers are nothing like as good as they were 10 years ago. Let us know about your successes, failures, and frustrations in the comments or join us in the Windows 10 Forums. When restarting Windows 10 Version 1703 after a Microsoft Store application update is installed, some Windows 10 devices may experience a black screen for 5-10 minutes. ? If you still experience this issue after you install this update, see the following Knowledge Base article for other possible causes of the black screen: Troubleshoot black screen or blank screen errors. I don’t know what this file is for as it’s not on my home built Windows 10 but was found under the folder of my friends name and not a hidden file. Set the page at about 10000 minimum and max at 15000 to 20000, I set mine at 25000 max at 41500, this is reusable so your not wasting anything, then make sure you click off the page set by system. Rebooting the system boots into a black screen. ? Microsoft Issues Windows 10 'Black Screen' Update Warning. 15mins later update complete and computer back to normal :o ? If you can reach the desktop, check Windows Update or the manufacturer’s website for the latest driver. (Note: If you have the time to spare, leave the computer unplugged for up to an hour. Disconnect from the internet by unplugging the Ethernet cable or switching off the wireless adapter (if possible). Possible solution: Try projecting output to another monitor by pressing Windows key + P then choosing the appropriate option. Last night everything was going down. Thank you, thank you, thank you. Press the number 4. Love reading your articles, Andre. Wait at least 30 seconds before plugging your computer back in. If your Windows 10 PC reboots to a black screen, just press Ctrl+Alt+Del on your keyboard. If setup goes beyond 2 to 7 hours, then the setup may be stuck. After the third time, Windows 10 will boot into diagnostics mode. My PC worked fine apart from when I used Sleep. I deleted the HD Intel drivers, and it defaulted to a Microsoft driver. If you are using a television set, check to make sure it is turned on and set to the input for the computer; video output may be going to the TV. I have had several instances where my Lenovo B575 hangs at a blank/black screen after starting to run Windows 10. All the best. Booting into Safe Mode can be used to troubleshoot random black screens or black screens encountered during a Windows 10 install. Later i took McPreInstall bevore making a new install. Not sure what to do. Learn more: How to Fix the Most Common Windows 10 Upgrade and Install Errors. Unfortunately every time I run the driver installation the screen flickers and then goes black and never comes back. I booted back into Mac OS and tried to boot back into windows 10, and the black screen reappears. None removable battery so cant do that. If none of the above work, your power unit to the computer may have failed – at this point you need to get someone qualified to check it out for safety reasons. Hi, For one of my user, when I try to open the app on windows 10 PC, the screen is just blank white. The user would want to arrange their desktop (for example) and expect the setting to be saved for all time. Once that has all been completed try to reset your laptop. ? If the installation completes normally and you get to a Windows desktop with a Start menu and everything, go ahead and reconnect to the internet to finishing downloading and applying updates. Your email address will not be published. Additionally, the dates and the times may change when you perform certain operations on the files. This seems scary at first, but luckily there’s a quick fix that will solve your problem. For more info, see Troubleshoot black screen issues on Windows 10. Virtualbox seems to hang. Disconnect the power cord from the outlet. Press the key combination Ctrl + Alt + Delete. Hi Andre, option 1 (waited patiently for 3hrs) solved mine. It is from there that I found the problem with black screen upon installing intel hd graphics drivers. I restarted the computer and it came up with the screen asking if I would like to install the 32 or 64-bit version of Windows. Glad we were able to help you Lindsey! How to I reactivate the driver? I also battle a black screen issue. ? Some sort of malware?? Apparently, installation always stopped due to the computer's power plan/policy. #blackscreen4ever, While reading your post, I was suffering through a Win 10 update and your comments reminded me to REMOVE THE DONGLE FOR MY WIRELESS MOUSE. Other times, you may have a mouse and keyboard but no desktop environment. If you find any that are running, stop the process, cancel the application, or end the service. FYI, I use ssd drive for system boot. Go to the Processes and Services tab, then look for any instances of RunOnce32.exe or RunOnce.exe. The laptop is a Acer F15. The OOBE is the Windows Out-of-Box-Experience, and it’s not unlike an out-of-body experience. Sign in, press Windows key + X, click Device Manager, expand Display Adapter, right-click the display driver then click Disable. I had huge issues with GPU 7850 – the only thing for me was to revert to an older graphic card but my best solution was to simply plug into the motherboard’s onboard graphic card connection. Connect the system to power again, but leave the internet disconnected. After 1607, I’ve had to boot from a Windows disc which, after starting, somehow reverts to the computer’s OS, then I could get to the Control Panel. 3 times boot I bookmarked the article in case we need it again. I can’t get into safe mode because I never see the windows logo even. Also, give any updates from MS at at least a couple of weeks before using them. Unplugged everything mouse/printer,fax/power . Your display driver is corrupted. See this post for more information on. Let’s see, how we can fix the above issues. Thanks for your tips. I had the black screen issue as well, and finally figured out it was defaulting to an extended display. If there is something wrong with Windows, black screen is usually caused by the incompatible of graphic card driver, virus, system settings and so on. And the only thing worse than a black screen of death is a black screen that doesn’t even throw you a bone by telling you what’s wrong. it happened everytime the computer was suppose to go into sleep mode. Before deleting the account and using the user account name I decided to delete this file. Use Display Driver Uninstaller to clean out the old stuff first. ? Good article Andre…thanks. Attempted full shutdown and restart without success.Checked to insure no temperature problem, no issue with heat noted. Then I remembered that I had updated the graphics driver in between the Windows updates I associated with the problem, and the previous update a month earlier. This seems common on cumulative updates after the anniversary update has been installed. Attempted rebooting to check BIOS. I decided to wait it out after running out of options for 48hrs doing whatever I could read on the internet. hi ken! Wir erklären euch schon jetzt, wie ihr den "Black Screen Bug" schnell und einfach behebt. When the Windows gets stuck at the black screen, wait for the white mouse cursor to appear … The only thing worse than a blue screen of death is a black screen of death. I have an odd issues with mine it goes black on start up i restart it and then i can use the pc again but the blacks screen issue happens every so often can someone help? Black screen w/ cursor. In Windows 10 delayed boot-up issue is characterized by a black screen with a mouse cursor during the boot process. Everything appears functioning properly. Your program uses the screen as additional ram. Probable cause: Setup is still in progress. Tried ctrl alt del Nothing – ctrl shift esc Nothing – powered down waited 10mins Nothing Then use Andre’s notes above and elsewhere to work on addressing whatever happened. @Ziggy. It’s the windows program no matter what version from XP to Windows 10. Here is a video of what happens. This usually occurs when the user restarts the computer. Windows 10 Virtualbox 6.0.4 Ubuntu Desktop 18.10 64bit. With Windows 10, this can happen. When I click on the task bar, it says " initialazing". walked away for 5hrs just got back & turned it on again. I ended up replacing the drive and now all is good. Will definitely work on it Ziggy, thanks for the feedback. ? I suppose the next thing I can do is to reset the BIOS but I'll be sure to carefully follow your instructions, is there anything else I should know before doing so? So i just got a new PC build and when trying to install the Drivers for the RX 5700 the screen will turn black and stay black, even after rebooting. Computer shows black screen during Windows 10 installation, how to fix? I deleted the HD Intel drivers, and it defaulted to a Microsoft driver. Attempted rebooting without success. This updating policy is what stops Windows 10 being a good operating system. Clearly the problem was only with the Display Driver or Monitor. Doesn’t work. My PC now works perfectly. Copyright © 2007-2020 groovyPost™ LLC | All Rights Reserved, How to Use Safe Mode to Troubleshoot Black Screens. The first thing that you can do is to give it some time for your PC […] Windows 10 Black Screen Problem. At first windows 10 installation said "Contact your PC manufacturer or upgrade Bios" I upgraded Bios from 9 to A11 and then immediately tried to reinstall windows 10 it installed well , but anytime we start the device , it works for about 10 seconds then fire a black screen and no more thing I can do - I have to shutdown the device I have my desktop back and it looks weird. Any way you could do a similar article for instances when one’s computer (Windows 10) freezes for unbeknown reasons? One common issue in installing Windows 10 is the appearance of a black screen after installation. ? The POST beeps from the MOBO are normal. Is it possible to try a different graphic card? I have tried restarting it three times in a row but the problem is it doesn’t even reach the windows sceen. After installing or upgrading to Windows 10 you may find that your have a black screen and no cursor, no matter how long you wait this black screen will remain even after a reboot. This may happen during the Windows 10 install process or just after the Windows setup is complete. Nothing has made a difference. This issue is triggered each time Windows is restarted. You can see it runs through the boot up and the next screen it says Boot from AHCI Boot from CD Rom and then the screen goes black. After installation it rebooted and I got the dell logo followed by windows 10 logo and then black screen on my laptop. The links below Device Manager work, but clicking on device manager does nothing. ? – I have not tried COMD PROMPT and my skill/ knowledge base is almost at max. My safe mode also in black screen..i followed each step but still im stuck..need help. My findings: windows key + P will brings the project options. I have swapped out monitors, reset BIOS to default. Hello, i`m totally annoyed. If you have a large personal data file set that you are migrating from a previous Windows installation, the Windows 10 setup process could take several hours. A post-startup initialization issue sounds reasonable. I’m currently suffering the black screen. Update Your Driver. You can attempt to update your display driver to … ? The problem is Fast Startup. No reboot and it appears the disk drives are not being accessed as no lights indicating they are being accessed. It was working. What am I missing? Archived Forums > ... Once you gotten the device into Hibernation, simply wake the device backup by pressing the power button again and the installation screen reappeared. Thanks for the link. It worked! I also had this problem after re-installing Geforce Experience in Then install the new driver. Core2duo e6750 @3.40ghz. Does the same thing in safe mode. The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. @Robert. If during the Windows 10 installation you did NOT choose the "Custom" option, and remove all the existing partitions on the drive, and then install to the unpartitioned space, then you did NOT do a CLEAN install, but only did a RE-install. In this video, I show you how to fix black screen on Windows 10, 8.1, 8 and 7. Disconnect all unnecessary peripherals from the PC. Initially, there will be a black screen only appearing on the monitor. It loaded the files, but it popped up with a message that Windows 10 failed to load. The only thing not back to normal at this point is my desktop. If you have access to another computer google how to access the bios for your particular machine and then try what I said. Then go to search type %appdata% then go to Microsoft then to fax then to cfg. HDMI-to-DVI or DisplayPort-to-VGA). – NVIDIA graphics card is updated –> still blinking, still the same issues Andre… Good day. For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B. Possible solution: Power down your computer completely and try again. I was able to see that my profile has about 40GB of data when I attempt to run system restore from the “run” command by right-clicking my windows logo on the tool bar. The power button is illuminated, but Windows does not load. The RunOnce Processes can also be a culprit. If you turn that off, the computer starts fine. When restarting Windows 10 Version 1703 after a Microsoft Store application update is installed, some Windows 10 devices may experience a black screen for 5-10 minutes. “Turn your computer on and off three times. After 5-10 minutes of black screen, the user regains control of their device. Absolutely nothing is working here? Compulsory updates at Microsoft’s bidding are an utterly stupid idea – they update too quickly for them to have time to account for all the possible hardware and driver combinations in people’s PCs. Download the new driver, but don’t just do an automatic install. I also have the N5110 and recently upgraded to Windows 10 Home Edition (64 bit). I have some older computers that just don’t like newer Windows version major updates. Starting to be a pain. Follow these steps: Probable cause: The black screen is caused by a device driver or hardware performance issue. Hi Charlotte. Semper Fidelis. im having this EXACT issue. After the overnight download it automatically installed. Nice article with probably most comprehensive solution suggestions on the net. Make sure that your monitor, simulator all agree with the screen width and height or that will twist the computer graphics chip as it’s receiving mixed signals.Any other issues, leave it here it’ll be forwarded. So I am a student worker for the computer department at the college I am attending and another student brought in their laptop with the black screen and mouse issue. I had the black screen issue as well, and finally figured out it was defaulting to an extended display. This particular instance occurred after the second reboot during the install of the Anniversary update itself. This is a good sign, which means you should wait a bit more.